Policies

BrandTech Scientific is committed to protecting the privacy of our web site visitors. We will NOT sell or rent your personal information to others, though we may forward your requests for product information to our lab distributor partners in order to provide the most timely, convenient response to your information request.

BrandTech Scientific may transfer aggregated, anonymous information to our technical agents for purposes such as analyzing website traffic. We do this to determine if our website is meeting your needs and to identify ways that we may enhance your online experience. Strict confidentiality is always maintained. The only time we would release personal information outside the provisions of our privacy policy is if we conclude, in good faith, that it is necessary to comply with legal requirements, enforce our rights, or to protect BrandTech Scientific, you, or our other customers.

Terms & Conditions of Sale through BrandTech.com
Effective Date: August 1, 2009

Thank you for your interest in making a purchase on BrandTech.com (our “Site”). These Terms & Conditions of Sale along with Terms & conditions of sale of BrandTech Scientific, Inc. “Terms of Sale” govern your purchases on our Site. This Site is owned and operated by BrandTech Scientific, Inc. (“BrandTech,” “we,” “us,” and “our.”). The terms “customer,” “you” and “your,” when used in these Terms of Sale, mean any user of this Site.

GENERAL
We do not sell products to persons under the age of 18. If you are under the age of 18, you may only purchase products on our Site with authority given by either a parent or guardian.

You acknowledge that any use of the Site is subject to our Terms of Sale and all applicable laws. In addition, any personal information you provide to us will be subject to our Privacy Policy. Before using our Site, please read through all of these documents carefully.

YOUR ORDER
Every order that you place on our Site will be subject to acceptance in accordance with these Terms of Sale. The final details of your order will be listed at the end of the checkout process. Following completion of the checkout process, we will send you an email confirming receipt of your order and an order number. This email is not an order acceptance from us, and your order will not be completed and accepted until it has been shipped. Please inform us immediately if there are any errors in your order. Completion of the contract will also not take place where we have notified you that we cannot accept your order.

We reserve the right to cancel any order and/or prevent access to the Site at any time, with or without cause.

PAYMENT
We will take payment from your credit card when we ship your order. If we are unable to supply the product that you have ordered, we will contact you by e-mail or phone, and your credit card will not be charged if the order has not shipped.

MISPRINTS, PRICING
We are very careful at BrandTech, but sometimes errors occur. All errors are subject to our correction. We reserve the right to change prices and specifications without notice. The price that you pay for any product on our Site will be the price that is displayed on the Site at the final page in the checkout process. Note that the price for an item may change from when you first placed it in the shopping cart. Placing an item in your shopping cart does not reserve the price shown at that time. We cannot confirm the price of a product until you have placed the order and reached the “confirmed purchase” stage.

Any discounts we offer are time limited and are dependent on product availability. Accordingly, the price of our products may change from time to time.

SHIPPING POLICIES AND DELIVERY
Shipping and Handling. BrandTech only ships to the US and Canada. Shipping and handling charges listed on Site apply to the contiguous US only. For shipments outside the contiguous US additional shipping charges may apply. For shipments to Canada, customer will be responsible for any duties, customs and brokerage fees.

Terms and conditions of sale of BrandTech Scientific, Inc.

Thank you for your interest in making a purchase on BrandTech.com (our “Site”). These Terms & Conditions of Sale along with Terms & conditions of sale of BrandTech.

1. Acceptance by BrandTech Scientific, Inc. (“Seller”)
These terms and conditions constitute the sole terms and conditions applicable to this sale. No deviating or additional terms shall be binding unless expressly agreed to in writing signed by an authorized representative of seller.

2. Terms
Net 30 days FOB Essex, CT only to buyers with credit approved and established prior to order and if written on face of invoice. All other shipments COD or credit card. New customers are required to submit one bank reference and three trade references to seller prior to shipment. If customer fails to provide satisfactory references, seller may demand full payment in advance of shipment by seller. All payments to be made in U.S. funds.

3. Finance charge for past due accounts
Past due accounts will be subject to payment of a finance charge on all unpaid balances at 1.5% per month (18% per annum) but in no event greater than the maximum legal rate in Connecticut. In case of past due accounts, the total amount outstanding shall be payable immediately, and seller shall have no obligation to deliver any contracts or deliveries in process. In such event seller may demand that all outstanding orders be paid in advance of shipment.

4. Prepaid shipping charges
At request of buyer, seller will prepay freight and insurance and add such charges to the invoice. Such prepaid charges, if made, are an accommodation to the buyer only, and do not modify the FOB Essex, CT delivery term.

5. Shipping dates
Shipping dates listed on order are estimates only and seller shall not be liable for non-shipment or delay due to acts of God, strikes, accidents or any other causes beyond control of seller, whether or not similar in class or kind to those mentioned. Seller shall not be liable or responsible for incidental, special or consequential damages suffered by buyer, whether foreseen or unforeseen, due to incorrect, delayed or undelivered shipments.

6. Inspection and claims
Claims for damage in shipment must be filed immediately with the delivering carrier. Claims for shortages, shipping errors or any claim that the goods do not conform with the terms of the contract must be submitted to the seller in writing within five (5) days of receipt. If buyer fails to give such notice, the goods shall be deemed to conform with contract terms, and buyer shall accept and pay for the goods in accordance with the contract. Buyer waives any right to revoke acceptance after such five day period. All claims must be accompanied by a copy of the packing slip.

7. Returns
No return will be accepted by the seller for any reason without prior written authorization. Returns will be accepted only if accompanied by a health and safety declaration as regards potential contamination with hazardous materials due to customer's use of the product. In the event of a return, seller shall be entitled to handling charges of 25% or such greater amount as expended by seller in connection with such returns.

8. Cancellations
In the event of cancellation by buyer, seller shall be entitled to cancellation charges of 25% of the cancelled order or such greater amount as expended by seller in connection with such cancellations.

9. Deferred orders
Requests by buyer for changes in shipping schedule on orders in process are subject in all cases to approval and acceptance by seller in writing, and will be further subject to revisions in price and/or charges for work already in progress.

10. Typographical or printing errors
Any typographical, printing, stenographic, clerical or other errors are subject to correction by the seller.

11. Prices
All prices are subject to change without notice. In the event the price is to be increased to a price higher than the contract price, seller will so notify buyer prior to shipment, and buyer shall have ten days to cancel order if increased price is unacceptable.

12. Warranties
Seller warrants that its products are free from defects in materials and workmanship (under normal conditions of use and service) for the period specified on the warranty card enclosed with the product from date of shipment to the original purchaser and will conform to the contract specifications or such other specifications which constitute technical improvements to the product.* The exclusive remedy of buyer in the event of a breach of the foregoing warranty is to the replacement or repair (at seller’s option) of any defective product. No goods shall be returned to seller for repair or replacement pursuant to this warranty without prior written approval. All cleaning, decontamination, and shipping costs shall be the sole responsibility of the buyer together with any damage to the goods that might occur in transit to or from seller. Under no circumstances does seller’s responsibility or warranty extend to products other than those manufactured or distributed by seller; nor does seller’s liability extend to any products, articles or parts which are furnished by buyer or obtained from other manufacturers or suppliers at buyer’s request and/or in accordance with buyer’s specifications. In the event that seller is unwilling or unable to repair or replace any defective or nonconforming product due to change in technical standards, technical modifications, nonavailability of material or parts, or any other reason, buyer shall be entitled to a return of the purchase price paid for such product, as its sole and exclusive remedy. Seller assumes no responsibility whatsoever for the accuracy of designs, specifications or materials furnished or specified by buyer. THE WARRANTIES SET FORTH HEREIN ARE IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS. THE BUYER ACKNOWLEDGES THAT IT IS NOT RELYING ON THE SELLER’S SKILL OR JUDGEMENT TO SELECT OR FURNISH GOODS SUITABLE FOR ANY PARTICULAR PURPOSE AND THAT THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THOSE SET FORTH HEREIN. IN NO EVENT SHALL SELLER BE LIABLE FOR BUYER’S LOSS OF PROFIT OR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES OF ANY KIND.

*All wearing and glass parts, e.g., pistons, seals, valves, etc. are excluded from this Warranty.

13. Indemnity for nuclear uses
Purchaser, customer or lessee agrees to indemnify and hold seller harmless from any and all liability or damage arising out of the use of the equipment sold or leased hereunder in, on or with any nuclear installation, activity, use or purpose.

14. Indemnity for products manufactured according to customer's requirements
In the event seller provides products in accordance with drawings, models or samples provided by the customer, customer shall indemnify seller from any liability, cost or expense suffered by seller as a result of the violation of any law or regulation or the infringement of any industrial property right or other right of third parties.

15. Supply of spare parts
In the event seller is obliged under the contract to supply spare parts, this obligation shall be limited to a period of five (5) years from the date of delivery. If the spare parts are not produced by the seller and are no longer available on the market on commercial terms similar to those existing on the date of delivery of the product - e.g., electronic parts - or if the material needed for their production is no longer available, seller shall have no obligation to supply such spare parts.

16. Notification of product hazards and recall of products
Customer will inform seller immediately in writing about any events which indicate any hazards connected with the product. Upon written notice of the seller about hazards in connection with the products or unfitness for use of the products and recall of products, the customer will immediately cease using the products and will return the products to the seller upon seller’s request. In the event seller does not repair product for any reason, the customer, as its sole remedy shall be entitled compensation equivalent to the current value of the used product, but in no event more than the purchase price. Seller shall not be liable for buyer’s loss of profit or incidental, consequential or special damages of any kind.

Product appearance, catalog numbers, prices, specifications, and technical information are subject to change without notice.