Warranty & Service

BRANDTECH Scientific, Inc. warrants it products* are free from defects in materials and workmanship as detailed in applicable operating instructions. We shall not be liable for the consequences or damage resulting from improper handling, use, servicing or unauthorized repairs of our products. For warranty details CLICK HERE. Warranty periods are listed below.

 

Information on care and maintenance of BRANDTECH products can be found in the Operating Manuals and SOPs in the document’s portal HERE.

If your product requires service or repair, go to the authorized repair partners page HERE.

 

BRANDTECH is committed to supporting our customers on service and warranty inquiries. Contact Customer Service at 888-522-2726 or online CONTACT FORM.

WARRANTY PERIODS (Valid from date of shipment to original buyer)

BRAND

1 year
1 year
1 year
2 years
1 year
Out of box failure
1 year
1 year
1 year
1 year
3 years
1 year
1 year
1 year
Out of box failure
Out of box failure

VACUUBRAND

1 year
2 years (3 years with registration)
2 years (3 years with registration)
2 years (3 years with registration)
2 years

VITLAB

Out of box failure

BOCHEM

2 years

*All wearing and glass parts, e.g., pistons, seals, diaphragms, valves, etc. are excluded from warranty.